Shipping policy

This Shipping Policy outlines how orders are processed, shipped, and delivered from our store. By placing an order, you agree to the terms described below.

We process orders within 1–3 business days. Processing time may be longer during peak periods, holidays, or promotional events. Once your order has been shipped, you will receive a confirmation email stating that your order has been shipped. 

We currently only ship orders within Canada. Shipping rates are calculated at checkout based on your location, selected shipping method, and order size. Delivery times vary depending on the destination and carrier and are estimates only. We are not responsible for delays caused by holidays, weather conditions, carrier issues, or other factors outside our control.

Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.

If your order arrives damaged or is lost, please contact us so we can assist you. Lost or stolen packages must also be reported to the carrier. We will support you in filing a claim.

By purchasing from our store, you acknowledge and accept this Shipping Policy.